Privacy policy

Introduction

AGA – Associação Geoparque Arouca’s privacy policy clarifies what personal data we collect from you and for what purposes, as well as the principles that guide the use of this data and the rights of data subjects. AGA’s actions are governed by values of rigor, transparency, professionalism, institutional cooperation and social justice.

Scope

This policy applies to all users and guarantees the privacy and security of the data provided for the various services offered. Only the data necessary to provide the service is requested and collected in accordance with the explicit indications in the user’s options.

Who is responsible for processing your data?

We would like to inform you that AGA, as the managing body of Arouca Geopark, is responsible for processing the data files owned by AGA. The Data Protection Officer can be contacted by email geral@aroucageopark.pt or by registered letter, with acknowledgement of receipt, to Rua Alfredo Vaz Pinto – apartado 20, 4540-118 Arouca. This Privacy Policy applies to all the facilities/spaces managed by AGA, namely the Association’s headquarters, the Casa das Pedras Parideiras – Interpretation Center, the panoramic floor of the Arouca Weather Radar, the Arouca Interactive Tourism Shop and the Arouca Agrícola – Local Market.

What data do we process?

Data provided to us by you:

  • Arouca Geopark Newsletter

You can sign up for the Arouca Geopark newsletter using the form on the website www.aroucageopark.pt and the following personal details are required: email address, first name and surname.

  • Participation in various activities

You can take part in the wide range of activities organized by AGA by filling in the forms available for this purpose, which include the following personal details: email, cell phone, first name, surname, date of birth, address, town, gender, tax identification number. You can also sign up for activities by email or telephone, in which case your personal details are: name, surname, email, cell phone.

  • Arouca Geopark pre-booking center

The pre-booking center on the website www.aroucageopark.pt allows you to pre-book educational programs, interpreted visits, accommodation and catering units, with the following personal data: first name, surname, address, telephone number, fax number, tax identification number and email address.

  • Arouca Geopark online store

The Arouca Geopark online store, available at http://loja.aroucageopark.pt/, allows the purchase of editions and merchandising and requires the following personal data: name, surname, email address and tax identification number.

  • Social networks

Through its social media pages (Facebook, Twitter, YouTube and Instagram), AGA offers personalized and comprehensive support and the opportunity to keep in touch. These services collect personal data, for example via your profile or via so-called social plug-ins that are implemented on third-party websites. If you send a request to AGA via one of these social networks, it will be forwarded to the responsible department. The data will be used exclusively to respond to your request and will not be passed on to third parties. In order to contact us via these social networks, you must register with these services.

  • For what purpose do we process your personal data?

We process the data for the following purposes, with established retention periods and limitations on the provision of services, as described below:

    • The Arouca Geopark Newsletter so that we can inform you about the activities taking place in the Arouca Geopark territory (our own or those of third parties).
    • Pre-booking center to take advantage of the educational programs, interpretive tours and accommodation or restaurants.
    • Completion of online and printed forms for participation in various activities organized by Arouca Geopark.

If you don’t accept any of the above types of activity, you won’t be able to find out about the activities on offer in the Arouca Geopark.

AGA never transfers your data to third parties.

  • Retention of personal data

AGA will keep your data for the necessary and reasonable period, taking into account the scope and purpose of the collection, and undertakes to adopt conservation and security measures.

  • Contact information

For more information about AGA’s privacy practices and your rights, please visit the website www.aroucageopark.pt, or send an email to geral@aroucageopark.pt.

  • Amendment to the security and privacy policy

These Terms and Conditions, which you should read carefully, may be amended, with the amendments taking effect from the date they are posted on this site, with express reference to the date of the update.

Date of last update of the privacy policy: May 25, 2018